Frequently Asked Questions
Have questions about our service? Click below to view responses to the most common questions.
General
- Live in Nigeria
- Be at least 18 years old
- Have a stable source of income
- Be capable of entering into a legally binding agreement
- Have a valid and verifiable email address and mobile number
- Have a bank credit card
You can sign up on our platform here or at any affiliated retail partner.
To sign up on payflexi.co
- Create a PayFlexi account in just a few steps by clicking here
- Verify your mobile number and email address
- Most recent three months bank statement of account
- Upload any verification document such as Driver's License, International Password, National ID, etc.
- Add a valid credit or debit card to be used for repayment
We've made checkout fast and easy! Simply select PayFlexi at checkout or through our payment pages.
Our system will then look at the order and make a decision on whether or not we’re able to approve you. If approved, you’ll see a breakdown of how much is due upfront, as well as when future payments will be due and the amount due. Proceed through the rest of the process, and you’re good to go!
This process typically takes less than two minutes.
You'll receive confirmation through your email, and you can always log in to your PayFlexi dashboard to check on the payment amounts and due dates.
If you have questions about your order after checkout, like changing a quantity or when your item will ship, please reach out to the merchant directly.
While we strive to offer all applications a payment plan through PayFlexi, we aren’t able to approve every order. If you aren’t approved, we notify you instantly - and then you can checkout as normal using a credit card or debit card, or whatever other payment method the merchant supports.
Our system assesses each order individually, and takes into account multiple factors. The main factors are if you have enough funds available (we like to see at least 25% of the total price available), how many orders you have outstanding with us and the overall amount outstanding (paying off old orders can help), and the overall amount of the order you’re trying to place (lowering the amount can often help).
Protecting your data is our top priority.
We meet all industry standards for protecting your personal information. Our policies safeguard the collection, use, and disclosure of your information. We use a variety of methods to keep our network secure and your data safe.
For Businesses
PayFlexi provides several benefits to online retailers and businesses, including:
- Increased incremental sales, enabling more customers to afford to shop at your online store.
- Increased conversions, giving your customers the peace of mind from paying over time.
PayFlexi currently support these ecommerce platforms, Shopify, Wocommerce, Magento. We have plans to add more platforms soon.
While we are working to bring seemless integration across major ecommerce platforms, you can get started with PayFlexi by creating a Payment Page which you can share with your customer. This is useful for those without a website
We also have a public API that will allow non-platform users to implement PayFlexi, as well. The integration possibilities are endless with our API.
You get paid upfront in full, less the merchant fee. PayFlexi takes on the credit and fraud risk.
Account
Transactions
Can't find your answer?
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